My work conditions specified here apply to all of my clients, to anyone booking an appointment with me.
If you have not read my terms and conditions, they still apply to our work together.
Any disagreements about refunds or other issues are solved with me directly on the basis of these rules.
2. Reminders, time change and time zones
I do not send reminders before our appointment. It is your responsibility to set a reminder for yourself to be on time.
Different countries have different rules of winter/summer time change and different time zones. It is your responsibility to double check time differences, I do not inform each client separately of our time differences or time change.
In case of uncertainty about appointment time, my country's time take precedence (Finland).
If you are not certain about our appointment time, please contact me directly to double check.
If you missed a session because you were confused about time change or time zone differences, you pay 50% of the session cost. If I miss a session because of time change or time difference confusion on my part, the next session is 50% cheaper for you.
3. Cancellations and Missed Appointments
Both you and I can cancel a session up to 4 hours before it.
If you cancel later, you pay 50% of the cost. If I cancel later, the next appointment is 50% off for you.
If you miss an appointment without notifying me of the cancellation, you pay 100%. If I miss an appointment without notifying you of the cancellation, the next appointment is free for you.
These rules apply in all everyday life circumstances, even in case of illness. The only exception are sudden tragic events (for example, sudden hospitalisation, life threatening emergency etc).
4. Being late to sessions
Both you and I can be late by no more than 10 minutes. If I or you are more than 10 minutes late, the appointment is considered missed. I will not be waiting for you to appear.
If you are late for an appointment, the appointment is not extended. If I am late for an appointment, the missed time is added to this appointment or to the next one.
If you have difficulty being on time - please let me know about it in advance, then I will wait longer than 10 minutes. In other cases, I will leave the meeting after 10 minutes.
5. Payment
For new and irregular clients prepayment is required.
To confirm your appointment booking, you need to send a screenshot or payment receipt to me.
Any commission is paid by the client.
If you attend regular therapy with me, then each session must be paid for within a week after the meeting.
6. Therapy cost
The cost of the therapy you start with is assigned to you for 6 months. After that, I can revise the cost of the session, which I inform at least 2 months in advance so that we can discuss the new conditions.
7. My contacts
You can write to me about cancellation of the meeting, rescheduling, payment and any organizational issues.
I usually respond within 2 days, sometimes within a week.
This is my Bitcoin wallet address (BITCOIN / BTC): bc1q30r07mtrlzhqg88xlvj0tyzr0sewdcluhrpstxdtzwnmx8jwesgqd4aags
You can find an exchanger, for example, at https://www.bestchange.com Be very careful with the exact amount of transfer, inaccuracies in the numbers can make you lose the money.
Use the current Bitcoin exchange rate for the transfer.
Prices
Individual psychological counselling and therapy 45 minutes
40 euros
Couple or family therapy
25 euros for an individual meeting of 45 minutes with one of the partners.
40 euros for a couple or family meeting of 60 minutes.
50 euros for a couple or family meeting of 90 minutes.
Victoria Kesseli
Clinical psychologist, EFT couple therapist, SFBT and narrative practitioner